LuckyRx is an online technology and administrative platform that facilitates access to licensed healthcare providers and licensed U.S. compounding pharmacies for the treatment of erectile dysfunction. LuckyRx coordinates the administrative and technology services that connect patients with independent licensed physicians and pharmacy partners; we do not practice medicine, prescribe medications, or dispense drugs.

No. LuckyRx is a technology and administrative platform. All medical evaluations, treatment decisions, and prescriptions are made by independent licensed healthcare providers. All medications are prepared and dispensed by an independent licensed U.S. compounding pharmacy. LuckyRx facilitates the connection between patients and these independent professionals.

Yes. All medical consultations are conducted by independent U.S.-licensed, board-certified physicians who are authorized to practice in your state. These providers independently evaluate your health history and determine whether treatment is safe and appropriate before any prescription is issued.

Yes. Erectile dysfunction medications require a valid prescription. Independent licensed healthcare providers review each patient's medical information carefully and prescribe treatment only when appropriate and safe.

LuckyRx currently serves patients in most U.S. states. At this time, services are not available to individuals located in South Carolina. Availability may change based on legal, regulatory, licensing, or provider considerations.

Other brands only treat a problem. LuckyRx treats the problem and enhances an experience. Our formulas are built for both partners: designed to boost confidence, connection, and satisfaction together. We're not just a fix. We're an upgrade.

Getting started is straightforward:

• Complete a medical intake questionnaire about your health history and current medications.
• An independent licensed physician reviews your information and determines whether treatment is safe and appropriate for you.
• If approved, a prescription is issued and transmitted to a licensed U.S. compounding pharmacy for fulfillment.
• Your medication is shipped directly to you in discreet packaging.

Not all patients will qualify. The prescribing healthcare provider makes all clinical decisions independently.

Compounded ED treatments may combine active pharmaceutical ingredients used to support erectile function and sexual performance. PDE5 inhibitors such as sildenafil, tadalafil, and vardenafil work by increasing blood flow to support an erection when sexually stimulated. Additional ingredients may be included as part of a prescribed treatment plan. The independent licensed healthcare provider evaluates your health profile to determine whether this treatment may be appropriate for you. Individual results can vary based on health conditions, medications, lifestyle factors, and other variables.

Prescribed treatment may combine ingredients as part of an individualized treatment approach determined by the independent licensed healthcare provider. The provider determines whether a specific formulation is appropriate based on your health history and medical needs. Not all patients will receive the same formulation.

The following compounded formulations may be prescribed by a licensed healthcare provider when medically appropriate:

Lucky WOW

• Sildenafil 55mg
• Tadalafil 15mg
• Apomorphine 2.5mg
• Oxytocin 50IU
• Methylcobalamin (Vitamin B12) 2.5mg

Lucky Weekend

• Tadalafil 15mg
• Vardenafil 15mg
• Methylcobalamin (Vitamin B12) 2.5mg

Each ingredient is included as part of a compounded prescription prepared by a licensed U.S. pharmacy and prescribed by a licensed healthcare provider when medically appropriate.

The active ingredients in these compounded treatments have been used in prescription therapies intended to support erectile function. Individual results vary and depend on factors such as overall health, underlying medical conditions, medications, lifestyle, and treatment adherence.
The independent licensed healthcare provider reviews your health profile to determine whether treatment may be appropriate for your needs. No specific outcome or result is guaranteed.

Response times vary from person to person. Factors such as metabolism, food intake, health conditions, and individual response may affect how quickly treatment works. The independent healthcare provider can help explain what to expect based on your prescribed treatment plan.

No treatment works the same way for every patient. Individual responses vary based on health history, medications, underlying conditions, and other factors. The independent healthcare provider evaluates whether treatment may be appropriate for you, but results cannot be guaranteed.

Many factors can affect treatment response, including:

• Overall cardiovascular health
• Stress and anxiety
• Sleep quality
• Existing medical conditions
• Current medications
• Alcohol or tobacco use
• Individual body chemistry

Because every patient is different, treatment outcomes can vary.

Treatment response can vary from person to person. If you have questions about your experience or results, contact our support team. The independent licensed healthcare provider may determine whether adjustments or alternative options are appropriate.

Patient safety is the top priority. Before any medication is prescribed, an independent licensed healthcare provider reviews your medical history, current medications, and health conditions to determine whether treatment is appropriate for you. ED medications and compounded therapies are not appropriate for everyone.
As with all prescription medications, side effects and risks can occur. Always take medication exactly as prescribed and contact the prescribing provider if you have questions or concerns.

These medications are compounded prescription medications prepared by a licensed U.S. pharmacy. Compounded medications are customized pursuant to a healthcare provider's prescription to meet individual patient needs.
Compounded medications are not reviewed or approved by the FDA in the same way commercially manufactured drugs are. However, the active pharmaceutical ingredients used in these compounded medications may also be found in FDA-approved prescription medications.

Yes. If prescribed, medication is compounded in the United States by a licensed pharmacy and shipped directly to you. LuckyRx only works with licensed U.S. pharmacy partners that follow applicable state and federal pharmacy regulations.

Do not take this medication if you:

• Take nitrates or guanylate cyclase stimulators for chest pain or pulmonary hypertension, as this may cause a dangerous drop in blood pressure
• Are allergic to sildenafil, tadalafil, vardenafil, apomorphine, oxytocin, methylcobalamin, or any ingredients in the compounded medication
• Have been advised by a healthcare provider not to engage in sexual activity
• Have certain medical conditions that may make treatment unsafe

Tell the independent healthcare provider if you have a history of heart disease, low blood pressure, stroke, kidney or liver disease, prolonged erections, psychiatric conditions, Parkinson's disease, or any other significant medical conditions. The provider will determine whether treatment is appropriate for you.

Yes. This medication can interact with certain prescriptions and health conditions. Tell the independent healthcare provider about all medications and supplements you take, especially:

• Nitrates
• Blood pressure medications
• Alpha-blockers
• Other erectile dysfunction medications
• Certain antibiotics or antifungal medications
• HIV medications
• Antipsychotic or dopamine-related medications

Drug interactions can increase the risk of side effects or unsafe drops in blood pressure. The independent licensed provider reviews your medication history before prescribing treatment.

Like all prescription medications, this compounded treatment may cause side effects. Common side effects may include:

Sildenafil, Tadalafil & Vardenafil

• Headache
• Flushing or sweating
• Nasal congestion or runny nose
• Upset stomach or heartburn
• Back pain or muscle aches
• Dizziness
• Mild vision changes

Apomorphine

• Nausea
• Dizziness or lightheadedness
• Drowsiness or fatigue
• Headache
• Sweating or runny nose

Oxytocin

• Nausea or upset stomach

Methylcobalamin (Vitamin B12)

• Headache or dizziness
• Mild digestive discomfort

Not everyone experiences side effects, and many are temporary and mild.

Stop taking the medication and seek immediate medical attention if you experience:

• An erection lasting longer than 4 hours (priapism)
• Sudden vision loss or hearing loss
• Chest pain or pressure
• Severe dizziness or fainting
• Shortness of breath
• Sudden weakness or numbness on one side of the body or difficulty speaking
• Hallucinations, severe confusion, or major behavioral changes
• Severe allergic reactions including swelling, rash, or difficulty breathing

If you experience mild side effects, they may improve as the medication wears off. If symptoms become severe, concerning, or do not improve, contact the prescribing healthcare provider. Seek immediate medical attention or call 911 for serious symptoms such as chest pain, severe dizziness, fainting, sudden vision or hearing changes, difficulty breathing, or an erection lasting more than 4 hours.
Our support team is available to help connect you with assistance if needed.

The independent licensed healthcare provider reviews your health history, current medications, and potential risk factors before approving any treatment. ED medications are not appropriate for everyone, especially individuals taking certain heart medications or nitrates. The provider's evaluation is conducted independently, and LuckyRx does not influence or direct clinical decisions.

If prescribed, all medications are compounded and dispensed by an independent licensed U.S. pharmacy that follows strict federal and state pharmacy regulations. Medications are never sourced from overseas or unverified suppliers.

Yes. Compounded medications are prepared using active pharmaceutical ingredients sourced through regulated U.S. pharmaceutical channels. All pharmacy partners used by LuckyRx are licensed and subject to applicable state and federal pharmacy oversight.

No. The price you see is the price you pay. Shipping is always free, and there is no separate consultation or prescriber fee (the cost of the physician review is included in the price of your medication). All applicable charges are disclosed before you complete your purchase. There are no hidden fees or surprise charges.

No. There is no separate consultation fee, prescriber fee, or visit charge — regardless of whether your treatment is approved or denied. The cost of the physician's independent review of your health history is covered entirely by LuckyRx. You are never charged for the consultation itself. Shipping is also always free. The price you see is the price you pay.

Yes. The website uses secure encryption technology to help protect your payment and personal information throughout the ordering process.

Once treatment is approved by an independent licensed healthcare provider, the prescription is transmitted to the licensed U.S. pharmacy for fulfillment. Most patients receive their medication within 2 business days after provider approval. Tracking information is provided once your order has been shipped.

Yes. All orders are shipped in discreet packaging. No medication details, product names, or sensitive treatment information are displayed on the exterior of the package.

LuckyRx ships to eligible states where services are available and treatment can legally be prescribed and fulfilled. Availability may vary based on provider coverage, pharmacy availability, and state regulations. Services are currently not available in South Carolina.

No. Services are currently available only in eligible U.S. states where provider consultations and pharmacy fulfillment can legally occur.

Shipping is always free. There are no shipping charges on any order, ever. Your total at checkout is the total you pay.

Yes. Once your order ships, tracking information is provided so you can monitor your package and delivery status.

Delivery requirements may vary based on pharmacy procedures, carrier policies, location, or prescription requirements. Tracking updates will include delivery information when available.

Shipping availability to PO boxes may vary depending on carrier requirements and prescription fulfillment restrictions. Please review shipping details during checkout or contact support with questions.

Please contact customer support as soon as possible if you need to update your shipping information. Once an order enters processing or ships, address changes may be limited.

Address changes may be possible before fulfillment begins. Contact customer support immediately if changes are needed.

If your package is delayed, lost, arrives damaged, or you experience delivery concerns, please contact customer support. Our team can help review the issue and coordinate next steps when appropriate.

Occasionally, carrier disruptions, severe weather, holidays, or circumstances outside our control may impact shipping timelines. If delays occur, tracking updates and customer support are available to assist.

Depending on your selected plan, treatment may include a recurring subscription designed to help prevent interruptions in care. If enrolled in a subscription plan, future refills may be processed automatically according to your selected delivery schedule.
Subscription details, billing frequency, pricing, and renewal terms are clearly displayed before checkout. There are no hidden fees.

If you enroll in a subscription plan, your payment method on file may be charged automatically according to your selected renewal schedule. Billing dates and renewal details are displayed before purchase and available within your account settings. You will never be enrolled in recurring billing without disclosure during checkout.

Yes. You may cancel your subscription at any time through your account settings or by contacting our customer support team. Cancellation requests must be submitted before your next renewal or processing date to avoid charges for orders already in fulfillment or processing.

If enrolled in a subscription plan, refills are scheduled automatically based on your selected treatment frequency. Before refills are processed, your treatment history and account status may be reviewed to help ensure ongoing treatment remains appropriate. Some patients may be asked to complete follow-up medical questions or additional provider review when necessary.

Some patients may periodically complete follow-up questions or additional provider review depending on treatment history, provider requirements, or changes in medical information. Patient safety remains the priority.

Yes. Eligible subscription orders may be skipped or paused based on your needs. You can manage upcoming shipments through your account or contact customer support for assistance.

We may send reminders regarding upcoming renewals, refill timing, account updates, or treatment-related notifications to help keep you informed.

If a payment cannot be processed, we may notify you and provide an opportunity to update your payment information before future orders are affected.

Yes. Account details, shipping information, and payment methods can be updated through your account settings or by contacting support.

Possibly. The independent licensed healthcare provider may determine that changes or adjustments are appropriate based on your treatment experience, health information, or reported concerns.

You can contact our team or manage your account preferences at any time if your treatment needs change. Your subscription can be cancelled through your account settings or by contacting customer support.

No. LuckyRx currently operates as a self-pay service and does not bill or accept insurance. All pricing is presented upfront so you know exactly what you'll pay before completing your purchase.

LuckyRx uses a self-pay model to provide a simpler, more transparent, and more private experience. Self-pay pricing helps avoid the delays, restrictions, and administrative complexities often associated with insurance processing, so patients clearly understand pricing before purchase.
There is also a meaningful privacy benefit: because LuckyRx does not bill insurance, no insurance claim is filed and no treatment information is submitted to your insurer. For patients who value discretion, self-pay means your healthcare decisions remain between you and your provider.

Because LuckyRx does not bill insurance, treatment purchases are generally not submitted directly to your insurance provider.

Because coverage rules vary widely by insurance provider and plan, reimbursement eligibility is not guaranteed. If you wish to pursue reimbursement independently, we recommend contacting your insurance provider directly to determine eligibility.

We accept major payment methods displayed during checkout. Available payment methods may change over time.

Yes. Order confirmations and purchase documentation are provided for your records.

Charges will appear as "LuckyRx" on your billing statement. A simplified billing descriptor is used to avoid displaying sensitive treatment information.

Yes. LuckyRx uses industry-standard safeguards designed to help protect personal information associated with your account. Healthcare services are provided by independent licensed healthcare providers and affiliated medical practices who maintain their own applicable privacy practices for treatment-related information.

Healthcare services available through the platform are provided by independent licensed healthcare providers and affiliated medical practices. Medical information submitted as part of treatment evaluation or care may be subject to the healthcare privacy practices maintained by those independent providers.
Please review the applicable provider privacy disclosures and the LuckyRx Privacy Policy for additional information.

LuckyRx does not provide medical care and is not a medical practice. Medical evaluations, treatment decisions, and medical records are managed by the independent licensed healthcare providers and affiliated medical practices that provide care through the platform.

Information may be shared with authorized service providers and partners only as necessary to support account functions, pharmacy fulfillment, customer support, payment processing, and services requested by you. Healthcare providers and affiliated medical practices maintain their own privacy practices regarding treatment-related information.

No. LuckyRx does not sell personal medical information.

You may contact customer support regarding account requests and privacy-related questions. Certain records may be retained as required for operational, legal, regulatory, or transaction-related purposes.

Your billing statement will not display erectile dysfunction treatment details or medication information. Charges will appear as "LuckyRx".

You can contact the LuckyRx customer support team by phone, email, or through the website for account, billing, subscription, and shipping questions:

• Phone: 877-403-9319
• Email: [email protected]
• Website: www.luckyrx.com

For medical questions, treatment concerns, or questions about your prescription, please use the secure messaging feature within your patient account, which connects you directly with the independent licensed healthcare providers managing your care.

Our live support agents are available 7 days a week, Monday through Sunday, from 8:00 AM to 9:00 PM Eastern Time. If you contact us outside of support hours, our team will respond as quickly as possible during the next available support period.

Yes. Our support team includes real people who are available to help answer your questions and provide assistance. You will not be limited to automated responses alone.

We strive to respond as quickly as possible and provide timely assistance based on the nature of your request. Some account-related or medical inquiries may require additional review.

Yes. If you have questions about your treatment experience, side effects, or concerns related to your medication, contact our support team. For urgent or severe symptoms, seek immediate medical attention or call emergency services. Our team can also help connect you with additional support when appropriate.

No. Customer support representatives can help answer general questions and assist with account-related matters. Medical decisions, prescriptions, and treatment recommendations are made exclusively by independent licensed healthcare providers, not by LuckyRx or its support team.

Yes. Our support team can assist with account updates, subscription questions, cancellations, shipping concerns, and other account-related requests.

Yes. If you experience delays, damaged packages, or delivery concerns, our team can help investigate and assist with next steps.

Yes. Customer support interactions are handled with privacy and confidentiality in mind. We take reasonable measures to protect your information throughout all customer communications.

You can still contact us outside of live support hours by phone or email. Our team will follow up during the next available support period (Monday–Sunday, 8:00 AM–9:00 PM Eastern Time).